What kind of guarantee do you offer?
We guarantee your 100% satisfaction. This is an area that sets us apart. Purchasing reclaimed wood products can be a daunting task. One of the largest problems is getting what you are actually expecting. We go above and beyond to accurately represent what we are selling. Between this and the exceptional care we take processing the wood, we gladly stand behind everything we send out.
Are we able to view your product in person?
You can view our materials at the yard by scheduling an appointment only.
What types of wood do you carry?
We carry ongoing inventories of hand hewn and antique circle sawn beams, weathered siding, resawn wood from antique beams in oak, ash, elm, maple, hickory, walnut and cherry. Original surface boards and many small unique batches we have accumulated over the years.
How is your wood different from every other antique wood business?
Much of the raw material we use is no different than other antique wood businesses, though we do carry one of the largest inventories of reclaimed hardwoods in the country. The biggest difference is in our customer service and processing standards. We will not make a promise we cannot deliver on, and spend an enormous amount of effort to process our products to the project specs and customer expectations. We make sure that if there is a surprise when you receive your order, it is of the “pleasant” variety!
Can I get an estimate or price quote for my project?
You sure can. Fill out a form or give us a call. We will work with you to balance your needs and budget. Our quotes will include product cost, shipping costs, and lead time required.
How do I request samples?
Let us know what you are interested in doing, and what type of look you would like to achieve. From there we will work with you to determine what will fit the project and budget best. With this information, we can pull from our sample library or make one for your specific project. We often have to charge a small fee for samples to cover shipping and handling, though we will credit that fee back if a purchase is made.
I do not see what I need on your site, can you get what I need?
If you do not find what you are looking for on our site, please call us or email us at any time to discuss your project. We may be able to offer insight towards your project, and may be able to provide you with materials not listed on our site. It never hurts to call.
Where do your materials come from?
60 to 70 percent of our wood comes from Northwest Ohio, Southeast Michigan, and Northeast Indiana, or from about a 150 radius of our shop. The remainder comes from anywhere we can find it. We have gone after material from as far away as South America and Europe.